FAMOUS CUSTOMER SERVICE EXCELLENCE QUOTES

“Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.” – Donald Porter

“Make a customer, not a sale.” – Katherine Barchetti

“The customer’s perception is your reality.” – Kate Zabriskie

“Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.” – Peter Drucker

“Your most unhappy customers are your greatest source of learning.” – Bill Gates

“Customers may forget what you said, but they will never forget how you made them feel.” – Unknown

“Good customer service costs less than bad customer service.” – Sally Gronow

“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” – Douglas Adams

“The best way to find yourself is to lose yourself in the service of others.” – Mahatma Gandhi

“Customer service is not a department, it’s an attitude.” – Unknown

“Customer service is the new marketing.” – Derek Sivers

“Customer satisfaction is worthless. Customer loyalty is priceless.” – Jeffrey Gitomer

“The goal as a company is to have customer service that is not just the best but legendary.” – Sam Walton

“The key is to set realistic expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.” – Richard Branson

“Customer service shouldn’t just be a department, it should be the entire company.” – Tony Hsieh BAD MOTHER IN LAW QUOTES FROM DAUGHTER IN LAW

“If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.” – Ray Kroc

“The best way to predict the future is to create it.” – Peter Drucker

“Know what your customers want most and what your company does best. Focus on where those two meet.” – Kevin Stirtz

“The more you engage with customers the clearer things become and the easier it is to determine what you should be doing.” – John Russell

“Your customer doesn’t care how much you know until they know how much you care.” – Damon Richards

“Customers will forget what you said. They’ll forget what you did. But they’ll never forget how you made them feel.” – Maya Angelou

“A customer is the most important visitor on our premises; he is not dependent on us. We are dependent on him.” – Mahatma Gandhi

“Customer service is not a department, it’s everyone’s job.” – Unknown

“People will forget what you said, forget what you did, but people will never forget how you made them feel.” – Maya Angelou

“Your customer doesn’t care how much you know until they know how much you care.” – Unknown

“The customer’s perception is your reality.” – Kate Zabriskie

“The greatest value in customer service is the ability to learn from your mistakes.” – Unknown

“The longer you wait, the harder it is to provide outstanding customer service.” – William H. Davidow

“Don’t just satisfy the customer, delight them.” – Unknown