“The goal as a company is to have customer service that is not just the best but legendary.” – Sam Walton
“Your customer doesn’t care how much you know until they know how much you care.” – Damon Richards
“The customer’s perception is your reality.” – Kate Zabriskie
“Every great business is built on friendship.” – JC Penney
“Your most unhappy customers are your greatest source of learning.” – Bill Gates
“Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.” – Donald Porter
“Good customer service costs less than bad customer service.” – Sally Gronow
“Satisfied customers tell three friends, angry customers tell 3,000.” – Jeff Bezos
“The customer is not always right, but they are always the customer.” – Harry Gordon Selfridge
“The key to good customer service is building a relationship with customers.” – Rachel Gandy
“Customer service is not a department, it’s everyone’s job.” – Anonymous
“Service, in short, is not what you do, but who you are.” – Betsy Sanders
“Customer service represents all that a brand stands for.” – Shep Hyken INSPIRATIONAL 60TH ANNIVERSARY QUOTES
“Give your customers the best experience in the world. From the moment they interact with you and afterwards.” – Richard Branson
“Customer service is not a skill, it’s an attitude.” – Anonymous
“Always do more than is required of you.” – George S. Patton
“The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you, it just works.” – Jeff Bezos
“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him.” – Mahatma Gandhi
“Courteous treatment will make a customer a walking advertisement.” – James Cash Penney
“Never underestimate the power of a kind word or gesture.” – Anonymous
“Customers may forget what you said, but they will never forget how you made them feel.” – Anonymous
“Great salespeople are relationship builders who provide value and help their customers win.” – Jeffrey Gitomer
“Exceptional customer service starts with understanding the customer’s perspective.” – Jack Mitchell
“Customers don’t just expect great service, they demand it.” – Gary Vaynerchuk
“Customer service is an opportunity to exceed your customer’s expectations.” – John Jantsch