“Customer service is not a department, it’s everyone’s job.” – Anonymous
“Your most unhappy customers are your greatest source of learning.” – Bill Gates
“Make a customer, not a sale.” – Katherine Barchetti
“The goal as a company is to have customer service that is not just the best but legendary.” – Sam Walton
“The customer’s perception is your reality.” – Kate Zabriskie
“Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.” – Donald Porter
“Good customer service costs less than bad customer service.” – Sally Gronow
“Customer service is about making people happy.” – Anonymous
“Treat your customers like they own you. Because they do.” – Mark Cuban
“Service, in short, is not what you do, but who you are. It’s a way of living.” – Shep Hyken
“Customers may forget what you said, but they will never forget how you made them feel.” – Maya Angelou BIBLE QUOTE ABOUT JESUS WARNING VS CRITIZING OTHERS
“Customer satisfaction is worthless. Customer loyalty is priceless.” – Jeffrey Gitomer
“In the world of Internet customer service, it’s important to remember your competitor is only one mouse click away.” – Doug Warner
“Customer service shouldn’t just be a department, it should be the entire company.” – Tony Hsieh
“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” – Sam Walton
“Customer service is the experience we deliver to our customer. It’s the promise we keep to the customer.” – Shep Hyken
“The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.” – Jeff Bezos
“Your customers don’t care how much you know until they know how much you care.” – Damon Richards
“Every great business is built on friendship.” – JC Penney
“The key is to set realistic customer expectations and then not to just meet them but to exceed them – preferably in unexpected and helpful ways.” – Richard Branson
“Customer service is not a transaction; it’s about building relationships.” – Anonymous